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Customer Service Representative at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Feb, 26

Salary

56000.0

Posted On

21 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Problem-Solving, Customer Service, Computer Proficiency, Positive Attitude

Industry

Public Relations and Communications Services

Description

Company Description About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Job Summary: The Customer Service Representative assists customers by providing product information, resolving issues, and delivering excellent service. Ideal for someone patient, friendly, and customer-focused. Responsibilities: Respond to customer inquiries via phone, email, or chat Provide accurate information and troubleshoot issues Process orders, returns, or account updates Maintain records of customer interactions Escalate complex issues to supervisors when needed Meet service quality and response-time standards Support customer satisfaction and retention initiatives Qualifications Strong verbal and written communication skills Positive attitude and problem-solving ability Basic computer proficiency Customer service experience is a plus, but not required Additional Information Competitive salary range ($52,000–$56,000 per year). Opportunities for professional growth and advancement within the agency. Supportive environment that values creativity, innovation, and continuous development. Collaborative culture with exposure to diverse branding projects. Full-time position with structured training and ongoing mentorship.

Responsibilities

The Customer Service Representative assists customers by providing product information and resolving issues. They are responsible for maintaining records of customer interactions and supporting customer satisfaction initiatives.