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Customer Service Representative at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

59000.0

Posted On

07 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication, Organization, Computer Proficiency

Industry

Public Relations and Communications Services

Description

Company Description About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Position Overview: The Customer Service Representative will provide excellent service and support to customers by addressing inquiries and ensuring satisfaction with company products and services. This role is perfect for someone who enjoys helping people and solving problems. Responsibilities: Respond to customer questions via phone, email, or in person Process orders, returns, and account updates Maintain accurate records of customer interactions Collaborate with internal teams to resolve issues promptly Provide information about products, services, and promotions Qualifications High school diploma or equivalent Previous experience in customer service preferred but not required Friendly, professional communication style Strong problem-solving and organizational skills Basic computer proficiency Additional Information Benefits: Competitive annual salary ($49,000 - $59,000) Professional growth and career development opportunities Supportive and collaborative work environment Comprehensive health, dental, and vision insurance Paid time off and company holidays On-site training and mentorship programs

Responsibilities

The Customer Service Representative will provide excellent service and support to customers by addressing inquiries and ensuring satisfaction with company products and services. This role involves responding to customer questions, processing orders, and collaborating with internal teams to resolve issues promptly.