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Customer Service Representative at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Customer Focus, Problem Solving, Computer Skills, Data Entry, Attention To Detail, Professionalism

Industry

Public Relations and Communications Services

Description

Company Description At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Position Overview The Customer Service Representative handles customer inquiries, resolves issues, and ensures a positive customer experience across communication channels. Key Responsibilities Respond to customer inquiries via phone, email, or in person Provide accurate information about products or services Resolve customer concerns or escalate when necessary Process orders, returns, and service requests Maintain records of customer interactions Follow service standards and company policies Qualifications Strong verbal and written communication skills Customer-focused and problem-solving mindset Basic computer and data entry skills Ability to work under pressure and manage multiple tasks Attention to detail Reliable and professional demeanor Additional Information Competitive salary package Growth opportunities within a supportive and expanding organization Skill development in sales, communication, and client relations Collaborative and professional work environment Full-time job position with consistent schedule

Responsibilities

The Customer Service Representative will manage customer inquiries and resolve issues across various communication channels to ensure a positive customer experience. Key duties include responding to contacts, providing accurate product information, resolving concerns, processing requests, and maintaining interaction records.