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Customer Service Representative at Alphabe Insight Inc

Jersey City, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

26.0

Posted On

08 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Communication Skills, Problem Solving, Attention To Detail, Conflict Resolution, Professionalism, Data Documentation

Industry

Public Relations and Communications Services

Description

Company Description At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle. Job Description Job Description:We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience at every interaction. You will handle inquiries, resolve complaints, and offer product information with professionalism and efficiency. Responsibilities: Respond promptly and effectively to customer inquiries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve customer complaints and issues with patience and professionalism. Document and track customer interactions and feedback in the company database. Collaborate with other departments to ensure customer satisfaction. Qualifications Requirements High school diploma or equivalent; additional education is a plus. Proven experience in a customer service role or related field. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to remain calm and professional under pressure. Additional Information Benefits: Competitive Salary Health & Wellness Professional Development Employee Discounts Compensation: USD 18 - USD 26 - hourly

Responsibilities

The representative serves as the primary contact for customers, handling inquiries and resolving complaints via phone, email, and chat. They are responsible for providing accurate product information and documenting all interactions in the company database.