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Customer Service Representative at Alphabe Insight Inc
Birmingham, Alabama, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Communication Skills, Customer Service, Data Entry, CRM Systems, Problem Solving, Detail Oriented

Industry

Public Relations and Communications Services

Description
Company Description At Horizon Point, we don’t just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts. Job Description Introduction Be part of a customer-focused team where delivering excellent service is the priority. This role is ideal for individuals who enjoy helping others and building strong communication skills. Responsibilities Assist customers with inquiries, concerns, and service requests. Provide clear, accurate, and professional information. Resolve basic issues and escalate when necessary. Maintain organized records of customer interactions. Support daily operations and contribute to team goals. Qualifications Strong interpersonal and communication skills. Customer-first mindset with a positive attitude. Reliable and detail-oriented. Comfortable interacting with diverse individuals. Basic computer skills (data entry, CRM systems). Entry-level applicants encouraged; training provided. Additional Information Competitive salary Clear growth opportunities within a structured development program Professional skills development and leadership training Collaborative and supportive work environment Exposure to multiple business functions and career pathways Full-time position with long-term career potential
Responsibilities
The role involves assisting customers with inquiries and resolving basic issues while maintaining organized interaction records. The representative will provide professional information and support daily team operations.