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Customer Service Representative at Alphabe Insight Inc
Holland, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal skills, Problem-solving, Organizational abilities, Customer service, Computer proficiency, Customer management tools, Detail-oriented

Industry

Public Relations and Communications Services

Description
Company Description At Strive Global, we are committed to delivering innovative business solutions that empower brands to grow, connect, and succeed in competitive markets. Our team is driven by creativity, collaboration, and a results-oriented mindset. We believe in fostering a professional environment where individuals can develop their skills, contribute meaningful ideas, and build long-term careers. Job Description Strive Global is seeking a motivated and detail-oriented Customer Service Representative to join our growing team in Holland, OH. In this role, you will serve as the primary point of contact for customers, ensuring that inquiries are handled efficiently and professionally while maintaining the highest standards of service. Responsibilities Respond to customer inquiries via phone, email, and other communication channels Provide accurate information regarding products, services, and company policies Resolve customer concerns in a timely and professional manner Maintain detailed records of customer interactions and transactions Collaborate with internal teams to ensure seamless service delivery Identify opportunities to improve customer satisfaction and service processes Qualifications Strong communication and interpersonal skills Excellent problem-solving and organizational abilities Ability to manage multiple tasks in a fast-paced environment Professional demeanor and customer-focused mindset Basic proficiency with computer systems and customer management tools Additional Information Competitive salary Growth opportunities within the company Skill development and ongoing training Supportive and collaborative work environment Stable, full-time employment with long-term potential
Responsibilities
The representative will serve as the primary point of contact for customers, handling inquiries via phone and email while resolving concerns professionally. They will also maintain accurate records and collaborate with internal teams to ensure high-quality service delivery.