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Customer Service Representative at Alphabe Insight Inc
Austin, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

45000.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Organization, Attention To Detail, Problem Solving, Teamwork

Industry

Public Relations and Communications Services

Description
Company Description Park 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, reliability, and premium service across every interaction. We believe strong brands are built through meaningful human connections, and we are continuously investing in talent that represents our values with professionalism and integrity. Job Description We are seeking a motivated and detail-oriented Customer Service Representative to join our team in Austin, TX. This role is ideal for individuals who are professional, organized, and customer-focused. The Customer Service Representative will serve as a key point of contact between the company and its clients, ensuring accurate information flow, timely responses, and a positive service experience. Responsibilities Serve as the primary contact for customer inquiries via phone and email Provide accurate information regarding services, orders, and account status Resolve customer concerns in a professional and efficient manner Maintain detailed and organized records of customer interactions Coordinate with internal departments to ensure timely issue resolution Follow established procedures to ensure service quality and consistency Support daily administrative and customer service operations as needed Qualifications Strong verbal and written communication skills Professional demeanor with a customer-first mindset Ability to manage multiple tasks and prioritize effectively High level of attention to detail and organization Comfortable working in a fast-paced, structured environment Reliable, punctual, and team-oriented Additional Information Competitive salary ($41,000 – $45,000 per year) Growth opportunities within the company Professional and supportive work environment Skill development and internal training Stable, full-time position
Responsibilities
The Customer Service Representative will serve as the primary contact for customer inquiries and provide accurate information regarding services and orders. They will also resolve customer concerns and maintain organized records of interactions.