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Customer Service Representative at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

64000.0

Posted On

21 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Customer Focus, Problem Solving, Computer Skills, Data Entry, Multitasking

Industry

Public Relations and Communications Services

Description

Company Description About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Location: On-site Job Type: Full-Time Job Overview We are seeking a friendly and reliable Customer Service Representative to deliver excellent service and support customer needs. This role is ideal for individuals who enjoy helping others and building positive customer relationships. Key Responsibilities Respond to customer inquiries via phone, email, or in person Provide accurate information about products or services Resolve basic issues and escalate complex concerns as needed Maintain detailed and accurate customer records Follow company service standards and procedures Collaborate with team members to improve customer experience What We Offer Paid training and ongoing support Career growth opportunities Supportive and team-oriented work environment Competitive compensation Qualifications Strong verbal and written communication skills Customer-focused mindset with problem-solving abilities Basic computer and data entry skills Ability to multitask in a fast-paced environment Previous customer service experience (a plus, not required) Additional Information Competitive salary: $59,000 – $64,000 per year. Opportunities for professional growth and development. Supportive and collaborative work environment. Skills development through hands-on experience in various marketing functions.

Responsibilities

The Customer Service Representative will respond to customer inquiries through various channels and provide accurate information about products or services. They will also resolve basic issues and maintain detailed customer records.