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Customer Service Representative at Alphabe Insight Inc

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

49000.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Attention to Detail, Organizational Skills, Team Collaboration

Industry

Public Relations and Communications Services

Description

Company Description At Swift7 Consultants, we are committed to delivering excellence in every project we undertake. Our team thrives on collaboration, innovation, and a dedication to continuous improvement. We foster an environment where creativity meets efficiency, and where every team member is valued for their contribution. Join us and be part of a company that prioritizes growth, learning, and professional development. Job Description We are currently seeking a dedicated and detail-oriented Customer Service Representative to join our team in San Antonio, TX. This role is ideal for individuals who are motivated, communicative, and passionate about providing high-quality support. The Customer Service Representative will serve as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining Swift7 Consultants’ standards of excellence. Responsibilities Serve as the primary contact for customer inquiries via phone, email, and internal systems Provide accurate information regarding services, processes, and solutions Resolve customer concerns in a timely, professional, and courteous manner Maintain clear and organized records of client interactions Collaborate with internal teams to ensure seamless service delivery Uphold company policies and maintain a high level of customer satisfaction Qualifications Strong verbal and written communication skills Professional demeanor and customer-focused mindset Ability to manage multiple tasks efficiently Problem-solving and critical-thinking abilities Attention to detail and organizational skills Comfortable working in a fast-paced, team-oriented environment Additional Information Competitive salary ranging from $46,000 to $49,000 annually Growth and advancement opportunities within the company Supportive and professional work environment Ongoing training and skill development Full-time stability with consistent scheduling

Responsibilities

The Customer Service Representative will serve as the primary contact for customer inquiries and resolve concerns in a timely manner. They will also maintain organized records of client interactions and collaborate with internal teams.