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Customer Service Representative at Arlinghaus Heating & Air Conditioning LLC
Erlanger, Kentucky, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

19.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Appointment Booking, Communication, Organization, Follow-through, Typing, Phone Systems, Empathy, Goal-Driven, Teamwork, Flexibility, Motivation

Industry

Consumer Services

Description
About Us Arlinghaus Plumbing, Heating and Air Conditioning is a family-owned company committed to exceeding the expectations of our customers by providing the best quality solutions, products and services provided by highly trained and integrity like-minded individuals. If you’re ready to be a part of an organization that is rapidly growing and making an impact on your future, we have the right opportunity for you!  What’s In It For You * Unmatched team support * Friendly, upbeat work environment * Competitive compensation & benefits * Paid Vacation & PTO * Company paid Short & Long Term Disability * Company paid Group Life Insurance * 401k with company match Schedule: * Monday-Friday 10:30am-7:00pm * Full-Time In Office Position * Voluntary OT Available Pay: * $17-19hr + Bonus! Main Objective Book service appointments and do whatever is necessary to promote customer satisfaction. Competencies for Success * Develop a effective and efficient track record in customer service. * Call center experience taking 120 calls per day. * IT competent; good typist and proficient with phone systems. * Highly organized with exceptional follow-through abilities. * Strong verbal and written communications. * Ability to build trust and demonstrate empathy. * Personality that blends well with a fast-paced, goal-driven environment. * Competitive individual contributor who also loves to win as a team. * Highly motivated, flexible and great attitude on life. Monday-Friday 10:30am-7:00pm
Responsibilities
The main objective is to book service appointments and perform all necessary actions to ensure customer satisfaction. This role requires developing an effective and efficient track record in customer service.