Customer Service Representative at Armtec Inc
Calgary, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

0.0

Posted On

12 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Completion, Crm, Secondary Education, Outlook, Excel, Writing, English

Industry

Marketing/Advertising/Sales

Description

REQUIREMENTS

  • Completion of Grade 12
  • Technical or post secondary education an advantage
  • High level of proficiency with Word, Excel, Outlook and CRM software packages
  • Experience in agricultural, commercial and industrial sales an asset
  • Strong knowledge of sales principles, methods, practices, and techniques
  • Demonstrated ability to attract sales and maintain customer relationships
  • Solid negotiation and conflict resolution skills
  • Excellent teamwork and team building skills
  • Knowledge of cost analysis and budgeting techniques
  • Strong problem identification and problem resolution skills
  • Able to effectively communicate in English both verbally and in writing

How To Apply:

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Responsibilities
  • Emphasize saleable features, quote prices and credit terms, and prepare sales orders for orders obtained
  • Develop an efficient method of follow up on all quotations
  • Maintain accurate, complete and timely sales information
  • Overcome business and technical objections of prospective customers
  • Address customer concerns in a professional, productive, and timely manner
  • Handle inbound sales calls to convert calls into sales
  • Prepare and keep dealer data base current and assist the regional sales managers
  • Work with outside sales representatives to keep account activities and literature current, accurate, and complete
  • Investigate and professionally resolve customer complaints regarding deliveries
  • Attend trade shows as required
  • Perform other duties as assigned
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