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Customer Service Representative at Arrow Workforce Solutions

alberta, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 27

Salary

45000.0

Posted On

22 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Consumer Services

Description

Handle approximately 30 inbound customer calls per day, responding to inquiries and providing timely, helpful support.
Create, enter, and process customer orders accurately in the system.
Answer customer questions and assist with order-related inquiries and requests.
Provide inside sales support as required, helping maintain positive customer relationships.
Use a headset while navigating computer systems and entering customer information simultaneously.
Communicate clearly and professionally, ensuring customers feel heard, valued, and supported.
Maintain accurate records and demonstrate strong attention to detail when processing orders.
Collaborate with a small team to support daily customer service and operational needs.

Responsibilities

Handle approximately 30 inbound customer calls per day, responding to inquiries and providing timely, helpful support.
Create, enter, and process customer orders accurately in the system.
Answer customer questions and assist with order-related inquiries and requests.
Provide inside sales support as required, helping maintain positive customer relationships.
Use a headset while navigating computer systems and entering customer information simultaneously.
Communicate clearly and professionally, ensuring customers feel heard, valued, and supported.
Maintain accurate records and demonstrate strong attention to detail when processing orders.
Collaborate with a small team to support daily customer service and operational needs.