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Customer Service Representative (ASAP + Bonuses) at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

78000.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Attention To Detail, Data Entry, Team Collaboration

Industry

Public Relations and Communications Services

Description

Company Description At SkillBridge Academy, we are dedicated to shaping the next generation of professionals through innovative training programs, personalized development, and a results-driven learning experience. Our mission is to empower individuals with the skills and confidence they need to excel in their chosen careers. We believe in fostering a collaborative and growth-oriented environment where ideas are valued, achievements are recognized, and potential is limitless Job Description Job Description Job Description: We are seeking a dedicated Customer Service Representative to join our team in Halifax. In this role, you will be the first point of contact for our clients, ensuring a seamless and professional customer experience. You will play a key role in supporting our mission by delivering high-quality service and building strong client relationships. Responsibilities: Respond promptly to customer inquiries via phone, email, and chat. Resolve customer issues efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure timely solutions. Provide feedback and insights to improve service processes and customer satisfaction. Qualifications Qualifications High school diploma or equivalent; associate or bachelor's degree is a plus Proven experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Proficient in basic computer applications and data entry Ability to remain calm and courteous under pressure Dependable, punctual, and self-motivated Additional Information Benefits Competitive salary: $54,000 – $78,000 per year. Opportunities for professional growth and career development. Skills development and training programs. Supportive and inclusive work environment. Full-time position with standard working hours.

Responsibilities

The Customer Service Representative will be the first point of contact for clients, ensuring a seamless and professional customer experience. This role involves responding to inquiries, resolving issues, and maintaining accurate records of customer interactions.