DETAILS

• Department: Patient Support Services
• Schedule: prn- flexibility to work days, nights, weekends, 12 hour shifts, when needed.
• Hospital: St. Vincent Heart Hospital
• Location: 10580 North Meridian Street Carmel, IN

REQUIREMENTS

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Perform a variety of customer service functions.

Responsibilities:

• Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs.
• Use systems for tracking, information gathering, or troubleshooting.
• Respond to inquiries and may refer customers to secondary sources.
• Maintain records as appropriate.