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Customer Service Representative Associate at onsemi
Muntinlupa, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Order Processing, Complaint Handling, Problem Solving, Analytical Skills, Negotiation Skills, English Proficiency, Salesforce CRM, Semiconductor Knowledge

Industry

Semiconductor Manufacturing

Description
* Primary interface of onsemi to external customers and vise versa.   * Provide customer satisfaction in processing customer orders. * Collaborate with various functional groups within onsemi to ensure customers' requests are handled properly and in a timely manner.   * Independently answer correspondence, manage meeting with customers, and handle complaints and requests. * Comply with Customer Service business rules, techniques, and protocols. onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world. More details about our company benefits can be found here: https://www.onsemi.com/careers/career-benefits [https://www.onsemi.com/careers/career-benefits] We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.
Responsibilities
Act as the primary interface between the company and external customers to process orders and handle requests. Collaborate with internal functional groups to ensure timely resolution of customer complaints and inquiries.