Customer Service Representative - Auburn at Taylor Metal Products

Auburn, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

24.0

Posted On

19 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, Product Knowledge, Communication, Problem Solving, Estimation, Clerical Procedures, Client Consultation

Industry

Wholesale Building Materials

Description

Job Details Job Location: Auburn TMP - Auburn, WA Position Type: Full Time Salary Range: $20.00 - $24.00 Hourly Description Taylor Metal Products is a leading manufacturer of high end steel roofing and siding products. We have been in business for over 20 years and continue to grow each year. We always hold true to our motto, Quality Products, Exceptional Service. We are seeking a Customer Service Representative to join our team. Customer Service Representatives are responsible for providing exemplary customer service experience for customers CSR’s are also responsible for ensuring that customers receive products that meet their quality and application expectations. Essential Functions: Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. Recommend products to customers, based on customers' needs and interests. Answer customers' questions about products, prices, availability, product uses, and credit terms. Estimate or quote prices, credit or contract terms, warranties, and delivery dates. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. Prepare drawings, estimates, and bids that meet specific customer needs. Resolve or clarify any errors and/or discrepancies with appropriate departments Demonstrate extensive product knowledge Support assigned Outside Sales Representatives Follow established administrative and clerical procedures Perform related duties as assigned by supervisor Maintain compliance with all company policies and procedures Benefits: Medical, Dental, and Vision insurance Employer matching 401k Paid Vacation Time Paid Sick Time Paid Holidays Taylor metal is committed to equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, age, genetic information, protected veteran status, or any other unlawful factor and complies with all applicable laws including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance). All external services required will be sought out by Taylor Metal Products Principals only – Recruiters, please do not contact Taylor Metal Products for services. No solicitations – Do NOT contact us with unsolicited services or offers Qualifications Qualifications: High school degree or equivalent preferred 1 yr.+ Sales Support exp. required Intermediate computer skills Construction Industry related exp. preferred

Responsibilities

Customer Service Representatives are responsible for providing exemplary customer service and ensuring that customers receive products that meet their quality expectations. They contact customers to demonstrate products, answer questions, and resolve issues.