Customer Service Representative at Avnet

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Sales, Fluent English, Communication Skills, Problem Solving, Microsoft Office, Excel, Multi-tasking, Team Spirit

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Are you passionate about delivering exceptional customer experiences? Join our team as a Customer Service Representative and play a key role in ensuring smooth order processing, resolving inquiries, and maintaining strong customer relationships. This hybrid position based at our Tres Cantos (Madrid) office is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving. What you will be doing: Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such. Support to sales team members and/or external customers. Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics. Ensure that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws. Maintain and update electronic and/or hard copy records as required. What we are looking for: Previous experience in customer support or sales is preferred. Fluent in English is mandatory. Any other language will be an advantage. Computer, email, phone, communication and problem solving skills required. Microsoft Office skills, mainly in Excel. Must be able to multi-task and work in a fast paced environment. Team spirit. What’s in it for you? Hybrid working model - 3 days per week on-site A supportive multicultural team environment where everyone is working toward the same goal A strong open-door policy An environment where you will have the tools and opportunities to further your career Paid holiday, plus bank holidays Work equipment Meal vouchers (Ticket Restaurant) Private Medical Insurance And more…. Interested? Great! We are looking forward to your application! #LI-SILICA The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – hrnow@avnet.com, Asia applicants - hrnow.asia@avnet.com, EMEA applicants - hrnow.EMEA@avnet.eu. Job Applicant EMEA Imprints As a leading global technology distributor and solutions provider, Avnet has served customers’ evolving needs for more than a century. Through regional and specialized businesses around the world, we support customers and suppliers at every stage of the product lifecycle. We help companies adapt to change and accelerate the design and supply stages of product development. With a unique viewpoint from the center of the technology value chain, Avnet is a trusted partner that solves complex design and supply chain issues so customers can realize revenue faster. Avnet companies: Avnet Abacus Avnet Embedded Solutions Avnet Integrated Solutions Avnet Silica EBV Elektronik element14 Farnell Hackster.io Newark Softweb Solutions Tria Witekio

Responsibilities

The Customer Service Representative will provide quote preparation, order tracking, and resolve customer inquiries. They will also maintain strong customer relationships and ensure customer claims and complaints are handled effectively.