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Customer Service Representative at BACKUS

Germany, Hesse, Germany -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 27

Salary

40000.0

Posted On

22 Oct, 26

Experience

25 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

E-Learning & Online Education

Description

Customer service and processing of incoming orders
Order acceptance and processing via telephone and in writing
Close collaboration with customers, freight forwarders and internal departments
Proactive communication in case of bottlenecks or delivery problems
Preparation of goods confirmations and invoices
Handling of complaints and returns
Coordination and tracking of orders from our production plants
Monitoring of delivery dates and adherence to deadlines
Payment processing
Master data maintenance
Terms and conditions and price maintenance
Creation and evaluation of reports and key performance indicators
Active participation in the further development and optimization of our processes in order management.

How To Apply:

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Responsibilities