Customer Service Representative at Beacon Recycling

Muskegon, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Relationship Building, Computer Skills, Multitasking, Organizational Skills, Attention to Detail, Problem Solving, Teamwork, Self-Motivation, Initiative, Adaptability, Efficiency, Collaboration, Time Management, Professionalism

Industry

Wholesale Recyclable Materials

Description

Description Are you a natural communicator who thrives in a fast-paced, team-oriented environment? Do you love staying organized, working with others, and solving problems in real time? At Beacon Recycling, we’re offering more than just a job. We’re offering a career where your skills are valued, your efforts are rewarded, and your growth is supported. This role is well-suited for someone who is comfortable and efficient using computers and technology throughout the day, including email, ERP and CRM systems, Microsoft Office applications, and internal software platforms. Strong phone communication is also essential, as you will regularly handle calls, coordinate with internal teams and customers, and keep work moving without delays. Success in this position requires the ability to learn new systems quickly, work accurately in multiple programs at once, and communicate clearly and professionally both in writing and over the phone. What You'll Do: Be the go-to contact for customers, managing inquiries about scheduling, deliveries, and dispatch needs. Coordinate fleet dispatch operations with precision and efficiency. Thrive in a fast-paced setting that demands self-motivation, collaboration, multitasking, and a strong sense of urgency. Build lasting relationships with customers and internal teams in a dynamic, ever-changing environment. Keep everything running smoothly with your organizational skills and attention to detail. Contribute to our mission of safety, sustainability, and exceptional service. What's In It for You? Competitive base salary + performance bonuses that reward your hard work. Opportunities for growth and recognition for your achievements - be the star of the team! A collaborative group environment where your ideas matter and change is embraced. A clear path for career growth in an industry that's making an impact on the planet. If you're ready to join a company where your optimism, organization, and teamwork can shine, we want to hear from you! Take the next step in your career with Beacon Recycling - where every day brings new opportunities to grow and succeed! Requirements Education High School Diploma or equivalent required Bachelor’s degree preferred: Business, Supply Chain Management, or a related field Work Experience 3+ years of experience in customer service and/or bachelor's degree Skills and Knowledge Excellent communication, customer service, and relationship building skills Strong computer skills Ability to work under pressure Ability to work independently and take initiative to handle multiple tasks while staying organized Ability to proactively ensure adherence to local, state and federal guidelines. WORKING CONDITIONS Work is performed on-site in a fast-paced, team-oriented, office and warehouse environment at our Muskegon facility.

Responsibilities

The Customer Service Representative will manage customer inquiries about scheduling, deliveries, and dispatch needs while coordinating fleet dispatch operations. They will build lasting relationships with customers and internal teams in a dynamic environment.