Customer Service Representative at Blue Cardinal Home Services, LLC

Augusta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

16.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phone Energy, Detail Oriented, Booking Calls, Process Following, Ownership, Call Script Adherence, Accurate Booking, Proactive Follow-up, Data Entry, Positive Attitude, Communication, Listening Skills, Organization

Industry

Consumer Services

Description

Description Customer Service Representative (CSR) – Bailey’s | Augusta, GA High Energy. Detail-oriented. Driven to Book the Call. Bailey’s is growing, and we’re looking for a Customer Service Representative who brings strong phone energy, follows process, and takes ownership of every customer interaction. This role is more than answering phones — it’s about converting calls into booked appointments, following up proactively, and delivering a consistent, professional customer experience every time. If you thrive in a structured environment, can confidently follow a script, and love the challenge of hitting daily booking goals, we want to talk to you. Requirements What You’ll Do as our next CSR: Answer inbound calls with enthusiasm and professionalism Follow a proven call script to ensure consistency and maximize booking rates Book service calls accurately and efficiently Make outbound follow-up calls on unscheduled estimates, memberships, and service opportunities Proactively work call lists to generate additional appointments Enter accurate notes and customer details into Service Titan Maintain a positive, team-focused attitude in a fast-paced environment What We’re Looking For in our next CSR: Strong phone presence and high energy Ability to confidently follow a script and handle objections Driven to book calls and hit daily/weekly goals Proactive — you don’t wait to be told what to do Excellent communication and listening skills Organized and detail-oriented Comfortable working in a structured, performance-based environment Home services or call center experience preferred What We Offer Competitive hourly pay- $16 an hour to start Medical, dental, and vision insurance 401(k) with company match Paid time off Paid holidays + 2 floating holidays Growth opportunities within a growing company Supportive leadership and training If you bring the energy, follow the process, and are motivated to win every call — Bailey’s is the place for you. Apply today.

Responsibilities

The Customer Service Representative will be responsible for answering inbound calls with enthusiasm, following a proven call script to maximize booking rates, and accurately booking service calls. This role also involves making proactive outbound follow-up calls on unscheduled estimates and entering precise customer details into Service Titan.