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Customer Service Representative at Blue Cardinal Home Services, LLC
Burke, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

17.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Scheduling, Data Entry, Problem Solving, Teamwork, Computer Literacy, Scheduling Systems, Call Handling, Positive Attitude

Industry

Consumer Services

Description
Description Customer Service Representative (CSR) McWilliams Heating, Cooling & Plumbing – Lufkin, TX Do you enjoy helping people and being the friendly voice that saves someone’s day? At McWilliams, our CSRs are the heart of the customer experience. When someone calls because their AC isn’t working or they’ve got a plumbing issue, you’re the calm, helpful voice that gets things moving and makes their day a little easier. If you like staying busy, talking with people, and being part of a team that has your back — this could be a great fit. Requirements What our CSRs do Answer incoming calls and schedule HVAC and plumbing service appointments Help customers by listening, asking the right questions, and getting them taken care of quickly Work closely with dispatch and technicians to keep the day running smoothly Enter and update customer information accurately Create a positive experience for every customer from the first call to the completed job What we are looking for in our next CSR Friendly, positive attitude and strong communication skills Ability to stay organized in a fast-paced environment Customer service or call center experience is a plus Comfortable using computers and scheduling systems A team player who enjoys helping customers and supporting coworkers What we offer our CSRs $17/hour Monday–Friday schedule (8:00 AM – 5:00 PM) On-call rotation Medical, dental, and vision benefits Paid time off and paid holidays Supportive team environment with opportunities to grow If you enjoy helping people and want to be part of a company that values great customer service, apply today. We’d love to meet you.
Responsibilities
Customer Service Representatives are responsible for answering incoming calls, scheduling service appointments for HVAC and plumbing issues, and ensuring customers are taken care of quickly. They must also work closely with dispatch and technicians while accurately entering and updating customer information.