Customer Service Representative at BlueScope
Albury, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Oct, 25

Salary

0.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Job Description
BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

Responsibilities

This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties, you’ll be responsible for the following:

  • interact with customers, and manage those relationships and enquiries either face to face, via phone and/or email
  • collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
  • prepare and follow up on customer quotes, whilst supporting our sales teams and branches across Australia
  • providing internal support and regular feedback to our sales teams with customer and competitor information
  • resolve issues and seek ways to improve the customer’s experience
  • ensure that tasks are completed in a timely manner and systems updated accordingly
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