Customer Service Representative at BlueScope

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Communication, Problem Solving, Attention to Detail, MS Office, Team Collaboration, Order Management, Quotation Management, Customer Focus, Issue Resolution, Time Management, Adaptability, Positive Attitude, Learning, Development

Industry

Building Materials

Description

Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums. The Opportunity Our Lysaght business is looking for a Customer Service Representative to join the Customer Service Team based in Emu Plains. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects. As a Customer Service Representative, you will be the face of Lysaght for our customers, ensuring exceptional service in each interaction. Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries. With the support of a strong leadership team, you will be given every opportunity to further develop your career with us here at BlueScope Australia. What Will You Do? Working with a friendly and inclusive team you will be a key contact for sales and service enquiries. You will: interact with our customers via phone and email managing quotes and queries follow up on quotations and inquiries converting these into sales opportunities collaborate with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable continuously look at new ways of improving the customer experience and consistently improving the total value proposition More About You With your positive attitude and willingness to grow and develop yourself in the role, you will bring: previous experience working in a customer service environment high attention to detail and ability to complete multiple tasks simultaneously a strong customer focus with the ability to resolve issues effectively and efficiently a willingness to grow, learn and develop yourself demonstrated computer competency including MS Office Why BlueScope As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll: Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways. Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen. Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing. Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” Come and discover us at www.bluescope.com/auscareers Join us, creating strength for the future. Applications close 23 January 2026

Responsibilities

As a Customer Service Representative, you will interact with customers via phone and email, managing quotes and queries. You will also collaborate with internal stakeholders to ensure customer expectations are met and continuously look for ways to improve the customer experience.