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Customer Service Representative at BOSTON INTERNATIONAL IMPORT EXPORT INC

French Lick, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Product Knowledge, Policy Implementation, Relationship Building, Microsoft Office Proficiency, Communication Skills, Interpersonal Skills, Attention To Detail, Organizational Skills, Independent Work, Data Entry, EDI Experience

Industry

Wholesale

Description

Description Job Description You will take complete responsibility for every interaction with our customers and sales team by providing outstanding service as a means to build customer loyalty. In this customer service representative position, you will split time between the Faire support team and supervising a specific region in the US which includes upscale retailers, key accounts and the independent representatives that service the region. Key Responsibilities Processing orders and requests for information Faire support team member Maintaining a strong knowledge of all Boston International products and programs Understanding and implementing policies and procedures in various areas such as expediting orders, return authorizations and special pricing/terms and developing strong working relationships with independent sales representatives. Requirements Requiremens 2 years' customer service experience Proficiency with Microsoft Office required Excellent communication and interpersonal skills a must Attention o detail, strong organizational skills and ability to work independently Data entry experience, EDI Experience a plus. Internal applications may be picked up in HR office.

Responsibilities

The representative will be fully responsible for all customer and sales team interactions, aiming to build customer loyalty through outstanding service. Key duties include processing orders, supporting the Faire team, maintaining product knowledge, and developing strong relationships with independent sales representatives.