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Customer Service Representative - Branches at Swan Career Site

, , Mauritius -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Communication Skills, Time Management, Problem Solving, Attention to Detail, Cash Handling, Administrative Support

Industry

Software Development

Description

Duties will include: - Assist the sales force and clients with day-to-day service needs, providing timely and effective support to drive client satisfaction and business efficiency. - Manage the end-to-end processing of new business cases ensuring accuracy - Attend to client and sales team queries received through various channels (in-person, phone, email, etc.), delivering clear and professional responses. - Coordinate and follow up with the relevant department on queries - Act as cashier handling payments and receipts -Provide operational and administrative support to the Claims and Pensions teams, facilitating seamless service delivery within branch operations. Qualifications and Experience Higher School Certificate (HSC) or equivalent Have good interpersonal and communication skills. Be able to work under pressure to meet tight deadline. The Company reserves the right: 1. To convene only the best qualified candidates to participate in the selection exercise. 2. Not to make any appointment following this advertisement.

Responsibilities

The Customer Service Representative will assist the sales force and clients with day-to-day service needs, ensuring timely and effective support. They will manage the end-to-end processing of new business cases and respond to client and sales team queries through various channels.