Customer Service Representative at Bristol Car and Truck Rental Barrie
Barrie, ON L4N 3L1, Canada -
Full Time


Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

17.75

Posted On

23 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Telephone Manner, Customer Service Skills, Computer Literacy, Customer Service

Industry

Marketing/Advertising/Sales

Description

WHO WE ARE

Bristol Rentals Ltd. has been a trusted name in vehicle rentals in the GTA since 1992. As a 100% Canadian-owned and operated company, we’re proud to serve Ontario’s communities with honesty, reliability, and top-tier customer service. From car rentals to a full line of commercial trucks, and passenger vans, our 14 locations provide extensive rental options across the GTA, including Brampton, Orangeville, Bolton, Milton, Mississauga, Richmond Hill, Markham, Scarborough, Pickering, Toronto, and Barrie.

How To Apply:

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Responsibilities
  • Deliver Exceptional Service: Welcome customers with a friendly, professional demeanor, understanding their rental needs and providing tailored solutions.
  • Sales Focus: Actively promote Bristol’s rental services and optional coverages, aiming to exceed both individual and team sales targets. Help customers select the best options for their needs while ensuring a positive rental experience.
  • Grow the Business: Contribute to Bristol’s success by identifying opportunities to enhance customer satisfaction, increase repeat business, and generate referrals. Use your insights to help expand our customer base and strengthen our brand presence in the community.
  • Rental Expertise: Guide customers through the rental process, from qualifying drivers to opening and closing rental agreements. Handle all transactions accurately, including billing, invoicing, and payment processing to ensure seamless service.
  • Vehicle Management: Inspect returned rentals thoroughly to assess condition, document any damages, and ensure they’re cleaned and prepared for the next customer. Organize vehicles based on availability, perform minor maintenance checks, and coordinate necessary repairs with our service team.
  • Daily Operations: Assist with administrative tasks like invoicing, reporting, and handling billing inquiries. Ensure timely and accurate record-keeping, updating our system with the latest rental and maintenance information.
  • Fleet Support: Support the fleet team by helping to manage vehicle availability, providing clean and well-maintained options for customers, and organizing trucks and cars for quick, convenient pick-ups.
    Bristol Car and Truck Rentals is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. We are committed to providing accessible employment practices that are in compliance with applicable legislation. If you require accommodation during any stage of the recruitment process please contract hr@bristoltruckrentals.com.
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