JOIN VANCOUVER’S PREMIER GARMENT CARE TEAM

At Busy Bee Gold, our mission goes beyond simply cleaning clothes—we care for each garment with an unwavering commitment to quality. For over 38 years, we have earned the trust of Vancouver as the city’s leading environmentally friendly garment care specialists, renowned for our attention to detail.
Our reputation has made us the preferred garment care experts for top luxury brands, including Dior, Gucci, Prada, Yves Saint Laurent, Burberry, Moncler, Hermès, Brunello Cucinelli, Thom Browne, Fendi, Balenciaga, and many more. Whether handling an exquisite couture gown, a tailored suit, or everyday essentials, every item receives our meticulous, sustainable care.
Conveniently located in the heart of Vancouver, near Broadway and the Olympic Village SkyTrain station, Busy Bee Gold is searching for a highly motivated Customer Service Representative to join our growing team.

WHAT WE’RE LOOKING FOR

We are seeking an individual with the expertise and mindset to thrive and grow in a premium service environment.
· Minimum 2 years of customer service experience in a luxury or premium setting, or 3+ years in retail or hospitality.
· Strong attention to detail and a proactive, solution-oriented attitude.
· Exceptional communication skills and the ability to build lasting customer relationships.
· Dedication to professionalism and high standards in every interaction.

As the primary point of contact for Busy Bee Gold, you will ensure a memorable and positive experience for every client.
· Greet each customer with warmth and offer personalized solutions tailored to their garment care needs.
· Receive and inspect garments, with extra care for high-end and delicate items.
· Efficiently manage client transactions from drop-off to pick-up.
· Follow up with clients as needed to guarantee satisfaction and smooth service.
· Work collaboratively within a team dedicated to excellence and mutual support.