Customer Service Representative-Call Center at Handi Medical Supply

Saint Paul, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

22.0

Posted On

08 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Call Center Operations, Product Consulting, Insurance Resource Utilization, Order Management, Typing (35 wpm), Bilingual Communication, Computer Literacy

Industry

Medical Equipment Manufacturing

Description

Handi Medical Supply is a Top Workplace and we are looking for talent who have a strong desire to live out our mission of enriching lives and serve and consult with our customers in our call center as a Product Specialist. If you have worked in a health care field, your skills might transfer well to this role! Check out our career site and see what our culture is all about. $20 - $22 / hour As a Product Specialist, you will enrich lives by: * Guiding customers and referral sources through their order for products/services in a fast paced environment * Providing world class customer experiences via phone, email, chat and online orders * Utilizing product and insurance resources when responding to inquiries * Providing knowledgeable answers to questions about products, services, pricing and availability * Advising customers on their requests on shipping and order status Handi was rated as a Top Work Place by the Star Tribune the last 8 years! We are thankful to our team members and are privileged to say we are a top place to work! Candidates must meet the following requirements: * High school diploma or equivalent * Related experience in customer service preferred * Home medical equipment or supplies, wellness and/or healthcare experience a plus * General computer knowledge and ability to type 35 wpm * Bi-lingual a plus * Unrelenting commitment to success Our Mission is to Enrich Lives with respect, integrity, compassion and excellence! Benefits include but are not limited to: * health * dental * vision * 401K plus match * incentive program * life insurance * paid time off * paid holidays * long-term disability * short-term disability * free parking * volunteer pay * green initiatives We are on the Green Line! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Responsibilities

Guide customers and referral sources through product and service orders in a fast-paced call center environment. Provide high-quality support via phone, email, and chat regarding pricing, availability, and shipping status.