Customer Service Representative - Campus Commons Pet Hospital at VetnCare

Sacramento, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

21.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Teamwork, Organization, Dependability, Calm Under Pressure, Client Relationship Building, Veterinary Knowledge

Industry

Veterinary Services

Description

What We Offer A supportive, team-oriented culture where communication is key Hands-on collaboration with an experienced clinical team (7+ years in GP & ER) Opportunity to grow as we work toward AAHA accreditation and Fear Free Certification A fun workplace where we take our jobs seriously—but not ourselves (ask us about our fantasy football league!) Working Monday to Friday, 8am-5pm / 8.30 am -5.30 pm (there is some flexibility) What You’ll Do Welcome clients and their pets with warmth and professionalism Manage appointments, check-ins, and client communications Support the veterinary team by maintaining smooth daily operations Handle payments, invoicing, and client records accurately Help maintain our reputation for excellent, compassionate service About You Previous experience in a veterinary or medical customer service role preferred Passionate about animals and building lasting client relationships Strong communicator who stays calm under pressure Team player who’s always willing to help out Organized, dependable, and ready to grow with us Why You’ll Love It Here Central Sacramento location—close to freeways, restaurants, and shops Ample parking, including private employee spaces behind the hospital Work alongside a genuinely kind, motivated, and collaborative team If you’re looking for a customer service role in a fun, fast-paced environment where every day makes a difference, we’d love to hear from you! For individuals assigned and/or hired to work in California, VetnCare is required by law to include a reasonable estimate of the compensation range for this role. A reasonable estimate of the current range for this position is $19.00 to $21.00 dependent on experience. This compensation range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensures and certifications, education, and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case.

Responsibilities

Welcome clients and their pets with warmth and professionalism. Manage appointments, check-ins, and client communications while supporting the veterinary team.