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Customer Service Representative (Cantonese Speaker) at GoGoX

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cantonese, Mandarin, English, Communication Skills, Problem-Solving, Attention to Detail, Teamwork, Customer Service

Industry

technology;Information and Internet

Description

Location: Megan Avenue 2 (Nearby MRT/ LRT) Working Arrangement: 5 days in office (Duty Roster between 7am to 12am, with 8 working hours per day) We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we’d be happy to consider you for a senior role. What You Will Deliver Handle customer queries and logistics arrangements via phone and online platforms. Resolve customer concerns and complaints with a positive and helpful attitude. Maintain professional customer service, creating a great experience for customers. Assist Team Leaders in senior positions. Participate in shift-based work schedules. Who You Are Proficient in spoken and written Cantonese, Mandarin, and English. Minimum of SPM or Diploma. Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required. Strong communication skills, problem-solving ability, and attention to detail. A positive attitude, eagerness to learn, and strong teamwork skills. What we offer Competitive salary package with attractive attendance bonus & other incentive bonus. Fixed allowances including meal and transport. On-job training. A company promotes learning, continuous improvement, and personal growth. Rotational Shifts (Morning and Noon) — No Midnight or Overnight Shifts. Job summary We're seeking enthusiastic Customer Service Representatives to join our team! Key selling points Opportunities for Growth Supportive Environment Medical Insurance

Responsibilities

Handle customer queries and logistics arrangements via phone and online platforms. Resolve customer concerns and complaints while maintaining a professional customer service experience.