• Casual ($39.27 per hr) - Mon to Fri
• Banking experience not required, excellent training provided
• Supportive team environment with great career pathways
  An ideal opportunity for enthusiastic school leavers with customer service experience OR anyone looking to start a rewarding career in Banking. As a Customer Service Representative, you will join our Nowra, Ulladulla and Vincentia teams in providing great service and support to IMB Customers in relation to their financial needs.

The Role

• Having conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiries
• Exploring new opportunities to find the right financial solutions that may improve their position
• Using various technologies, systems and digital platforms, cash handling and balancing
• Working with your Manager and team to collectively achieve the branch goals and objectives
• Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carryout out administrative duties.
• As this is a casual role, hours will vary from week to week.

The Person

• Experience in sales and service, preferably in retail, banking or hospitality industries
• Cash handling experience and an accurate eye for detail
• A learning mindset and ambition to build a career in the banking industry
• An aptitude for technology and proficient in MS Office programs/apps
• Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
• A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
• A genuine desire to help people, work directly with customers as well as work with and support a team
• A current NSW drivers’ license and the willingness to travel to branches within the region as required for training or staff relief purposes.

• Having conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiries
• Exploring new opportunities to find the right financial solutions that may improve their position
• Using various technologies, systems and digital platforms, cash handling and balancing
• Working with your Manager and team to collectively achieve the branch goals and objectives
• Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carryout out administrative duties.
• As this is a casual role, hours will vary from week to week