CUSTOMER SERVICE REPRESENTATIVE / APPOINTMENT SETTER

Company: Rainbow North York (CDC North York Inc.)
Location: 1300 Finch Avenue West, North York, ON (near Finch & Keele)
Job Type: Part-Time (In-person only, with potential to become full-time)
Compensation: $17.20/hour (Ontario minimum wage)

REQUIREMENTS

• Fluent in English (written and spoken)
• Living within walking distance of the location is prioritized and considered a strong advantage
• Strong communication skills with excellent phone etiquette
• 1 year of customer service or call center experience (preferred)
• High school diploma required, degree or diploma from an accredited institution preferred
• Must be able to commute daily to 1300 Finch Avenue West, North York
• Must work in-person (no remote work available)
• Valid work permit required
• Filipino language skills are an asset
• Multilingual abilities are a bonus

ROLE OVERVIEW

As a Customer Service Representative / Appointment Setter, you will play a key role in supporting Rainbow North York’s customer outreach and marketing efforts. This position involves scheduling product demonstrations, engaging with both new and existing clients, and providing excellent customer service. It’s ideal for someone professional, outgoing, and eager to grow within a supportive team environment.