Job Summary:
As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers.

Job Responsibilities:

• Promptly respond to telephone and email inquiries from customers and resolve issues quickly or escalate issues as required;
• Log communication with customers using our tracking system;
• Demonstrate a strong understanding of our products;

Job Requirements:

• College or University degree or diploma;
• At least 2 years of customer service experience;
• Strong written and verbal communication skills;
• Ability to problem solve;
• Ability to multi-task and prioritize in a fast paced environment;
• Ability to interact with people in a positive and professional manner;
• Dependable and punctual; and
• Detail-oriented team player.

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Work Location: In perso

• Promptly respond to telephone and email inquiries from customers and resolve issues quickly or escalate issues as required;
• Log communication with customers using our tracking system;
• Demonstrate a strong understanding of our products