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Customer Service Representative at CHRIST PANOS FOOD CORPORATION
Itasca, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Inside Sales, Order Entry, Account Support, Food Distribution, Problem Solving, Interpersonal Skills, Communication Skills

Industry

Food & Beverages

Description
Description Christ Panos Foods is seeking an energetic and customer focused Customer Service Representative to join our growing team. This role is ideal for candidates with experience in inside sales, customer service, order entry, account support, and food distribution. You will be a key point of contact for customers, supporting orders, resolving issues, and driving customer satisfaction and sales growth. Responsibilities & Duties: Serve as primary contact for customer accounts Process customer orders via phone, email, and order management systems Provide product information, pricing, availability, and order status updates Support inside sales activities including upselling, cross-selling, and promotions Address and resolve customer issues Collaborate with sales, purchasing, warehouse and logistics teams to ensure timely fulfillment Maintain accurate records, pricing, and account details Handle high volume, inbound and outbound customer communication Other duties as assigned Benefits: Medical, Dental, and Vision insurance Short- and Long-Term Disability Insurance Company paid life insurance 401(k) retirement plan with company match and profit sharing Paid time off and paid holidays Requirements 2-4 years of experience in inside sales, customer service, or sales support Experience in food distribution, foodservice, or wholesale strongly preferred Strong phone, email, and interpersonal skills Ability to work in a fast-paced environment Problem solving mindset with a customer first attitude
Responsibilities
The Customer Service Representative will serve as the primary contact for customer accounts and process orders through various communication channels. They will also collaborate with internal teams to ensure timely fulfillment and address customer issues.