CUSTOMER SERVICE REPRESENTATIVES

Cleveland Cable Company are currently looking for Customer Service Representatives to work in our Middlesbrough office on a full time, permanent basis. This presents itself as a fantastic opportunity to work for a continuously successful department, to work for a company offering longevity and to become part of a successful and dynamic team!
We are looking to speak with candidates with experience within customer sales/ service, or candidates that have experience with taking a large volume of inbound telephone calls.
If you are someone that can deliver exceptional customer service, then Cleveland Cable Company would appreciate the opportunity to discuss the role with you!

• Have excellent communication skills via telephone and email.
• Be able to liaise with clients in a friendly and professional manner.
• Be able to offer solutions to any client queries.
• Have a proactive attitude to work.
• Be computer literate to process a high volume of orders.
• Be able to work in a fast-paced environment.
• Enthusiastic about delivering excellent customer care.
• Good organisational skills.
• Time management & prioritisation.
• Data inputting.