Customer Service Representative - Collision of Hanover at Ciocca Management Company Inc

Hanover, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

0.0

Posted On

26 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer Service, Administrative Support, Scheduling, Accounts Receivable, Payment Collection, Phone Etiquette, Document Preparation, Time Management, Organization

Industry

Retail

Description

Description We have an immediate opening for an energetic, enthusiastic and highly motivated administrative professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Collision of Hanover, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! Qualifications: Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance Valid driver’s license and clean driving record Responsibilities: Answer phones, greet and receive prospects and customers Create repair orders for vehicles scheduled in for repairs Create purchase orders for sublet vendors Schedule estimate and repair appointments with customers Confirm estimate and repair appointments with customers Coordinate towing for customers vehicle Accounts Receivable Collect payments for repairs Work cooperatively with internal departments and insurance companies Communicate with callers and visitors in a professional, friendly, and efficient manner Type memos, correspondence, reports, and other documents What we offer: Hourly pay Full Time PTO and holidays 401(K) retirement plan with company matching The top insurance program in the industry including medical, dental, prescription and vision Advancement within the Ciocca Automotive Family Employee discounts: purchases, repair, service, wash At Ciocca Collision of Hanover, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The role involves managing front-desk operations, including greeting customers, answering phones, and scheduling repair appointments. Additionally, the representative handles administrative tasks such as creating repair and purchase orders and collecting payments.