Customer Service Representative - Collision of Harrisburg at Ciocca Management Company Inc

Lower Paxton Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Listening, Communication, Punctuality, Schedule Flexibility, Professional Appearance, Driving, Answering Phones, Greeting Customers, Repair Order Creation, Purchase Order Creation, Appointment Scheduling, Appointment Confirmation, Towing Coordination, Accounts Receivable, Payment Collection, Cooperation

Industry

Retail

Description

Description We have an immediate opening for an energetic, enthusiastic and highly motivated administrative professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Collision of Harrisburg, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! Qualifications: Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance Valid driver’s license and clean driving record Responsibilities: Answer phones, greet and receive prospects and customers Create repair orders for vehicles scheduled in for repairs Create purchase orders for sublet vendors Schedule estimate and repair appointments with customers Confirm estimate and repair appointments with customers Coordinate towing for customers vehicle Accounts Receivable Collect payments for repairs Work cooperatively with internal departments and insurance companies Communicate with callers and visitors in a professional, friendly, and efficient manner Type memos, correspondence, reports, and other documents What we offer: Hourly pay Full Time PTO and holidays 401(K) retirement plan with company matching The top insurance program in the industry including medical, dental, prescription and vision Advancement within the Ciocca Automotive Family Employee discounts: purchases, repair, service, wash At Ciocca Collision of Harrisburg, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The representative will manage customer interactions by answering phones, greeting visitors, and scheduling appointments for vehicle repairs and estimates. Key duties also involve creating repair and purchase orders, handling accounts receivable, collecting payments, and coordinating towing services.