Desired Candidate Profile

• High school diploma or equivalent; a degree in communications or business is a plus.
• 1-3 years of experience in a customer service role, preferably in a fast-paced environment.
• Proficiency in using CRM systems and basic office software; familiarity with ticketing systems is advantageous.
• Fluency in English is mandatory; proficiency in additional languages such as Spanish or Mandarin is highly desirable.
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