Linus Tech Tips is the one of the worlds most renowned and influential technology-focused YouTube channels and online communities. With millions of subscribers and a deep passion for all things tech, we are dedicated to providing our audience with informative, entertaining, and exciting content.

WHY WORK HERE?

We’re looking for world-class talent to join our team! Our aim is to foster a culture of creativity and collaboration at work, so we can inspire our audience to be more curious about the world around them. Located half an hour from Vancouver and two hours from Whistler mountain, our office in Surrey lets our team members live and play in beautiful British Columbia.

JOB REQUIREMENTS

• Bachelor’s Degree in Business Administration, Marketing, or a related field.
• 3 years of experience in digital marketing or related roles.
• Collaborative with a strong analytical mindset and communication skills to work cross-functionally with other Linus Media Group and Creator Warehouse teams.
• High proficiency in digital marketing tools such as Google Analytics, and Microsoft Office Suite.
• Customer-oriented with strong judgment skills and attention to detail and accuracy
• Ability to work independently, prioritize tasks, and manage multiple competing demands

LOCATION: SURREY, BC, CANADA

We are seeking an experienced and highly organized Project Manager with 5+ years of experience in leading complex projects within an intense, tech-focused company that develops tools, accessories, apparel, and other physical products to join Creator Warehouse. This role requires a keen eye for detail, exceptional problem-solving skills, and a track record of driving action that results in successful product launches and continuous improvement. As a key player in our team, you will be responsible for driving project timelines, resources, and strategic goals to ensure seamless execution and delivery.
Creator Warehouse works closely with Linus Media Group, which has over 16+ million subscribers on our main YouTube channel, Linus Tech Tips, and millions of engaged followers on our social media accounts. You’ll have a massive audience to share your passions.
If you’re a highly motivated, detail-oriented, and organized Project Manager ready to supercharge your career with a team that creates some of the best products for enthusiasts, we’d love to hear from you.
As a Project Manager, your responsibilities include, but are not limited to, the following:

REQUIREMENTS:

• 5+ years of experience as a Program or Project Manager, ideally in a fast-paced, technology-driven start-up environment and related industries (e.g., apparel, accessories, tools, physical product, hardware development) covering product, operations, creative, supply chain, inventory, and marketing areas.
• Proven experience in managing the product lifecycle process, including development, testing, ideation, investigation, manufacturing, and launch processes and phases.
• Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
• Results-oriented with a proven ability to drive action, overcome challenges, and lead teams toward successful outcomes.
• Excellent verbal and written communication skills, with the ability to communicate clearly and effectively with all levels of the organization.
• Proficiency in project management tools (e.g., Asana, Trello, Jira, Monday.com, Airtable), Microsoft Office Suite (Excel, Word, PowerPoint), and Google Suite (Docs, Sheets, Slides, Forms).
• Proficient in using advanced Excel functions such as VLOOKUP, pivot tables, complex formulas, data analysis tools, and creating detailed reports to support decision-making and project tracking.
• Strong analytical and critical thinking skills with a solution-oriented mindset.
• Comfortable working in a start-up environment, dealing with ambiguity, and managing fast-paced, evolving priorities.
• Bachelor’s degree in Business, Engineering, Technology, or a related field preferred, not required.
• PMP, CAPM, PMI-ACP, Lean Six Sigma, or related certification preferred, not required.

LOCATION: SURREY, BC, CANADA

Creator Warehouse is looking for a Photographer and Photo Editor to join in a part-time, temporary, contractor capacity to support marketing assets. We are looking for enthusiastic and creative individuals to help support our marketing efforts, specifically on lttstore.com. This is a great opportunity to work with both Creator Warehouse, a tech enthusiast ecommerce brand, and Linus Media Group, which creates the Linus Tech Tips Youtube channel that has over 16+ million subscribers. You will have a massive audience to share your passion for tech, gaming, tools, apparel, photography, photo editing, and marketing.

REQUIREMENTS

• 3+ years of experience in product, marketing, and lifestyle photography.
• Must be able to use personal photography equipment and photo editing software for product photography and related tasks.
• Strong portfolio showcasing product, lifestyle, and marketing-focused images.
• Proficiency in photography equipment, digital cameras, lenses, and lighting setups.
• Advanced photo editing skills using Adobe Photoshop, Lightroom, and similar tools.
• Creative with a keen eye for detail, composition, and color theory.
• Excellent organizational and communication skills to manage projects and collaborate with teams.

EMPLOYMENT: FULL-TIME

Creator Warehouse (CW) is looking for a Customer Service Representative to help ensure we keep up with ever-changing customer demand. We want the same amazing, high-quality Linus Tech Tips (LTT) merchandise that we’ve become known for to carry over to the after sales experience!
At Creator Warehouse, we know that maintaining a solutions-oriented, friendly, and accessible customer service team is paramount to ensuring our customers continue to support us. Reporting to the Manager, Customer Service, you’ll be on the front lines, ensuring that the needs of our customers are being met in a timely manner. You’ll also ensure that those needs are communicated internally so that we can improve our entire organization in response to customer feedback. Working just a room away from the designers of our products, you’ll have a wealth of knowledge and support to assist you along the way!
As a Customer Service Representative, your responsibilities include, but are not limited to, the following:

JOB REQUIREMENTS:

• Minimum of 1 year of experience in a customer service role or other customer-facing environment
• Experience using common ecommerce/helpdesk software such as Shipstation, Shopify, Gorgias, or similar
• Strong English language fluency and written communication skills
• High emotional intelligence & ability to understand and empathize with our customers
• Excellent interpersonal skills and ability to interact with people of varying personalities
• Strong attention to detail
• Typing speed of 60 words per minute or faster

EXPECTED HOURS: 20-40 HOURS PER WEEK WITH HOURS POTENTIALLY VARYING BASED ON BUSINESS NEEDS

Creator Warehouse (CW) is looking for a Customer Service Representative to help ensure we keep up with ever-changing customer demand. We want the same amazing, high-quality Linus Tech Tips (LTT) merchandise that we’ve become known for to carry over to the after sales experience!
At Creator Warehouse, we know that maintaining a solutions-oriented, friendly, and accessible customer service team is paramount to ensuring our customers continue to support us. Reporting to the Customer Service Supervisor, you’ll be on the front lines, ensuring that the needs of our customers are being met in a timely manner. You’ll also ensure that those needs are communicated internally so that we can improve our entire organization in response to customer feedback.
As a Customer Service Representative, your responsibilities include, but are not limited to, the following:

JOB REQUIREMENTS:

• Minimum of 1 year of experience in a customer service role or other customer-facing environment
• Strong English language fluency and written communication skills
• High emotional intelligence & ability to understand and empathize with our customers
• Excellent interpersonal skills and ability to interact with people of varying personalities
• Strong attention to detail
• Typing speed of 60 words per minute or faster

DUTIES:

• Support management of the team’s comprehensive marketing strategies to drive brand awareness and customer engagement
• Manage all content marketing efforts, including internal marketing calendar, product and website content, blogs, social media, and email marketing.
• Implement SEO and SEM strategies to improve organic search rankings and website visibility
• Analyze campaign performance using Google Analytics, HubSpot, and other data tools to drive weekly internal recaps for digital marketing performance and ROI
• Manage and execute all product launches through developing timelines, coordinating product shoots, content creation and product launch plans for all LTTstore sites
• Present findings and build consensus internally and externally, equipping our team with holistic decision-making

RESPONSIBILITIES:

• Lead and manage cross-functional teams to execute product development initiatives from inception to delivery.
• Break down complex projects into actionable tasks, ensuring results are delivered on time, within scope, and meet quality standards.
• Develop and maintain detailed project plans, timelines, and schedules, prioritizing tasks effectively and adjusting resources as necessary to meet deadlines.
• Provide regular updates to senior leadership and stakeholders on project status, timelines, risks, and challenges. Serve as the primary point of contact for internal and external teams.
• Work closely with product design, engineering, marketing, and operations teams to ensure alignment, identify potential roadblocks, and facilitate efficient communication across departments.
• Anticipate and address potential risks and obstacles, proactively resolving issues to keep projects on track.
• Identify opportunities for process improvements, contributing to the development of best practices within project management.
• Oversee and manage the end-to-end product lifecycle, ensuring smooth transitions between stages, from concept to production and launch.
• Execute tasks and projects independently as needed, demonstrating strong time management, problem-solving, and decision-making skills to meet deadlines and deliver high-quality results.

RESPONSIBILITIES:

• Capture high-quality images of products for online stores, catalogs, and promotional materials.
• Stage and photograph lifestyle images showcasing products in real-world settings.
• Lead and direct photography shoots to ensure visuals align with brand identity and marketing goals.
• Collaborate with the marketing team to ensure photos align with brand aesthetic and messaging.
• Edit, retouch, and enhance photos using Adobe Photoshop, Lightroom, and other software.
• Ensure consistency and color accuracy across all photo deliverables.
• Organize and manage large volumes of photos for easy access and future use.
• Maintain and manage photography equipment, ensuring it’s in working condition.
• Assist in conceptualizing visual campaigns and creative photo ideas.
• Work with models, stylists, and other personnel to produce high-quality lifestyle shots.
• Plan and execute on-location or studio shoots based on campaign needs.

DUTIES:

• Responding to lttstore.com customer inquiries via email and live chat in an efficient, friendly, and professional manner
• Engaging with our customers to provide excellent service including processing refunds, exchanges and credits for returned merchandise
• Categorizing interactions with customers for the purpose of gathering data and responding to customer issues on a macro level

DUTIES:

• Responding to lttstore.com customer inquiries via email and live chat in an efficient, friendly, and professional manner
• Engaging with our customers to provide excellent service including processing refunds, exchanges and credits for returned merchandise
• Categorizing interactions with customers for the purpose of gathering data and responding to customer issues on a macro level