WHAT YOU’LL BE DOING

• Building strong relationships with policyholders by providing friendly, reliable, and professional service
• Acting as the first point of contact for policyholder questions about policies, billing, and claims
• Organizing and maintaining policyholder information and communications in detailed files
• Assisting the Sales Agents with administrative support throughout the sales cycle
• Participating in training and development activities related to insurance products, systems, and sales practices
• Observing and supporting Sales Agents to gain exposure to sales conversations and policyholder advisory practices

WHAT YOU’LL BRING

• Post-secondary education in Insurance, or related experience with a general knowledge and understanding of Ontario Mutuals and Westminster Mutual
• Ability and willingness to obtain CIP designation and OTL License once employed
• Previous customer service experience, an asset
• Exceptional communication and relationship-building skills
• Organization and detail-oriented approach, with a self-starter attitude
• Curious, coachable, and eager to learn
• Flexibility to adapt to changing priorities
  • 
    

WHAT YOU’LL BE DOING

• Building strong relationships with policyholders by providing friendly, reliable, and professional service
• Acting as the first point of contact for policyholder questions about policies, billing, and claims
• Organizing and maintaining policyholder information and communications in detailed files
• Assisting the Sales Agents with administrative support throughout the sales cycle
• Participating in training and development activities related to insurance products, systems, and sales practices
• Observing and supporting Sales Agents to gain exposure to sales conversations and policyholder advisory practices

WHAT YOU’LL BRING

• Post-secondary education in Insurance, or related experience with a general knowledge and understanding of Ontario Mutuals and Westminster Mutual
• Ability and willingness to obtain CIP designation and OTL License once employed
• Previous customer service experience, an asset
• Exceptional communication and relationship-building skills
• Organization and detail-oriented approach, with a self-starter attitude
• Curious, coachable, and eager to learn
• Flexibility to adapt to changing priorities
  •