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Customer Service Representative at Culligan 93IL

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

20.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer support, Order processing, Problem-solving, Account management, Sales support, Scheduling, Time management, Project management, Microsoft Office, Word, Excel, Outlook, Communication skills, Interpersonal skills

Industry

Manufacturing

Description

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer support and relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal Prior customer service experience preferred About Culligan As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Responsibilities

The representative manages customer accounts, processes orders, and resolves grievances while providing proactive sales support. They also coordinate schedules with the operations team and facilitate service delivery.