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Customer Service Representative (Czech) at David Kennedy Recruitment
Patras, Peloponnese, Western Greece and the Ionian, Greece -
Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Czech Language, English Language, Customer Service, Problem Solving, Communication Skills, Tech Savvy, MS Office Proficiency

Industry

Staffing and Recruiting

Description
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Czech-speaking Customer Representative to join their teams in Greece. Position: Customer Service Representative Location: Remote, Greece Work model: remote Employment type: Full-time Remuneration: Base salary + bonuses. DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from the clients Develop your knowledge continuously to effectively answer customer queries and resolve potential issues Act as a key focal point for our leading accommodation partners by answering basic questions & queries about rooms modifications, rates and/or availability, extranet tooling usage, etc. Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners. REQUIREMENTS: Native/Fluent in Czech & Fluent in English (at least B2 level), both oral and written Ability to identify, apply and explain your product and/or service expertise with clarity Ability to cover morning, weekend and afternoon shifts on rotation with colleagues Tech savvy and full proficiency with MS Office products Resident of Greece or ability to relocate under short notice. BENEFITS: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere 25 days’ annual leave per year Meal allowance Guidance and tools to reach your full potential And many others!
Responsibilities
Handle all incoming contacts from clients and develop knowledge to effectively answer customer queries. Ensure great levels of client service and a positive experience for partners.