THE IMPACT YOU’LL MAKE

Danfoss Power Solutions is seeking an enthusiastic Customer Service Representative to establish and maintain good relationships with customers on behalf of the company.
Are you looking for an exciting, challenging and satisfying job with supportive and friendly colleagues, providing both personal and career development? Do you have great communication skills, a sociable attitude and a thorough knowledge of SAP? Then you could be the perfect candidate to complement our experienced and close-knit team of Customer Service Representatives supporting Danfoss Power Solutions from our office in Nordborg.
As a Customer Service Representative within the EMEA Order Management team at Danfoss Power Solutions, you will be an active contributor to our committed and professional group responsible for maintaining and improving the customer experience. In this role, you will be the first point of contact for our direct and Strategic customers in the EMEA region, handling all incoming orders, delivery specifications and pricing information. Your position will involve management, support and timely information exchange with customers. The ability to foster relationships both internally and interdepartmentally to ensure the best outcome for the customer is an integral part of the role. Your commitment to excellence, attention to detail and a ‘can-do’ attitude is highly valuable in this arena
This is a 12 month maternity cover.

• Serve as the primary order contact for our EMEA customer network
• Verify incoming orders, pricing and terms of delivery as well as availability of products
• Partner and coordinate with the Danfoss international manufacturing sites to ensure timely delivery of products
• Confirm orders with customers, answer incoming queries and respond to customer needs
• Provide internal stakeholders with the highest level of support in all aspects of order processing and product delivery
• Support the External Sales Team
• Build and maintain a strong internal network to provide best customer support