Customer Service Representative at Dedar Milano
Stamford, CT 06902, USA -
Full Time


Start Date

Immediate

Expiry Date

09 Sep, 25

Salary

60000.0

Posted On

10 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Health Insurance

Industry

Outsourcing/Offshoring

Description

COMPANY PROFILE

Founded in 1976, Dedar is a “fabric house” that expresses a personal style with its cutting-edge contemporary collections. Located close to Como, Dedar experiments and innovates to attain product perfection through an ongoing dialogue with those craftsmen and textile specialists who are most familiar with the techniques employed in the production of excellent fabrics.
Characterized by seductive color palettes and unexpected patterns, Dedar’s fabrics combine precious yarns with research into fiber technology to offer various solutions for curtains, upholstery and wall covering of timeless elegance.
Just 20 people 20 years ago; an international team of more than 200 employees today: a group that keeps growing with the company, sharing the same passion for beautiful textiles. Dedar serves over 80 countries and operates directly in Italy, France, UK, USA, Russia, UAE, Germany and across a selected numbers of dealers and distributors.

EXPERIENCE AND SKILLS

  • Associate or bachelor’s degree preferred;
  • Industry experience;
  • Knowledge of D365 is desired;
  • Computer savvy with strong Office 365 skillset;
  • A quick ability to build relationships, and a strong willingness to listen actively;
  • Well organized and polished;
  • Good communication and time management skills;
  • Self-starter with upbeat and enthusiastic attitude.
    Our offices are located in Stamford, Connecticut. You can work from home one day per week.
    We look forward to working with you!
    Job Type: Full-time
    Pay: $55,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Shift:

  • Day shift

Work Location: In perso

Responsibilities

Your main missions are:

  • Managing orders process from customer request to post sale service: fabric and samples orders, fabric reserves, prices and offers, stock check availability, product information.
  • Assuring an update customer portfolio, maintaining an accurate management of orders and reserves. Dealing with all complaints and returns to completion.
  • Dealing with sales projects, supporting prices and commissions set up in accordance with the commercial strategies and guidelines.
  • Managing process relationship with accounting and delivery departments to assure constant check on statement, due payments, VAT positions, trade licenses control and organizing shipments worldwide.
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