About the job

Role Title: Operations OfficerDuration: 6 monthsWork Location: Toronto, Ontario (4 days onsite)

• OverviewOperations Officer I - BilingualJoin our dynamic team as a Bilingual Operations Officer, where your organizational skills and industry knowledge will drive operational excellence in a collaborative environment. This pivotal role offers a unique opportunity to support critical back-office processes, ensuring accuracy and timeliness while enhancing service delivery within a friendly team setting. If you thrive in a fast-paced environment and possess strong communication skills, this is your chance to make a meaningful impact and grow your career.Required Skills:Bilingual proficiency in French and English
• Excellent communication abilities
• Customer service experience
• Attention to detail and organizational prowess
• Nice to Have Skills:Experience in banking or financial services industry
• Knowledge transfer or mentoring capabilities
• Preferred Education and Experience:Postgraduate degree or equivalent
• 0-2 years of relevant experience in trade processing or related roles, preferably with cash products such as loans, deposits, swaps, and forwards

About Dexian: Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.Note: Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes.

•        Client Relationship Management & UHNW Advisory: Manages high-net-worth and international client relationships, delivering tailored, trust-based advisory aligned with client goals, risk appetite, and investment horizon.

•        Portfolio & Wealth Management: Evaluates client financial positions and identifies opportunities across investments, deposits, and protection solutions to support holistic financial planning.

•        NRI Banking & Cross-Border Transactions: Handles NRI banking, forex transactions, remittances, and account management, with a focus on compliant and seamless international service delivery.

•        Regulatory Compliance & Risk Control: Applies KYC/AML frameworks and internal risk controls consistently across client onboarding, transactions, and portfolio reviews.

•        Business Development & Cross-Selling: Builds new client relationships through proactive prospecting, referrals, and networking, while expanding wallet share through cross-selling and upselling.

•        Financial Operations & Process Ownership: Owns end-to-end financial and offboarding processes, coordinating across teams to ensure accurate, timely, and audit-compliant closure.