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Customer Service Representative / Dispatcher (San Diego) at Brian Cox Mechanical Inc
Poway, California, United States -
Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

30.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Dispatching, Scheduling, Billing, Purchase Orders, Time Management, Computer Skills, Microsoft Excel, Microsoft Word, Microsoft Outlook

Industry

Construction

Description
Description With over 35 years of experience as a commercial HVAC contractor, Brian Cox Mechanical is passionate about leading our industry and market when it comes to providing HVAC services from beginning to end. We can truly take a “napkin” drawing from inception through design, installation, commissioning, and provide long term maintenance and service for the life of a project. We’ve achieved this by cultivating a talented team with the right attitude. Brian Cox Mechanical, Inc. (BCM), an industry leading HVAC contractor headquartered in Poway California, is looking for an experienced Customer Service Admin/Dispatcher. Duties include, but not limited to: Scheduling a high volume of phone calls and emails Service Billings Creating and managing POs Managing daily technician times We offer competitive pay, 401k, holiday pay, vacation pay, and sick pay. Hours are Monday-Friday from 8am-5pm. Requirements Must have exceptional customer service skills Be detail oriented Be able to multi-task in a faced paced environment Strong computer skills: Microsoft Excel, Word and Outlook Dispatch experience preferred, but not required.
Responsibilities
The primary duties involve managing a high volume of customer service interactions via phone and email, alongside administrative tasks such as scheduling, processing service billings, creating and managing purchase orders, and tracking daily technician times.