Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Customer Service Representative/Dispatcher at Vital Delivery Solutions
Taft Corners, Vermont, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

22.0

Posted On

16 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Dispatching, Microsoft Office, Problem Solving, Written Communication, Verbal Communication, Multi-tasking, Attention To Detail, Time Management, Billing Software

Industry

Truck Transportation

Description
Vital Delivery Solutions is looking for a dispatcher/customer service representative to join our team!  The ideal candidate will be driven, a team player, have a high level of enthusiasm, attention to detail, excellent customer service skills and the ability to learn quickly. Prior experience is helpful, but not required. All required training will be provided.  Shift would be 0700-1530 Duties & Responsibilities: * Answer incoming calls * Manage incoming emails * Bill and dispatch deliveries using software * Manage and monitor dispatch screen and deadlines * Assist drivers with questions * Verify and file completed paperwork * Provide customers with excellent customer service * Complete a daily shift checklist Requirements: * Must be reliable and dependable * Comfortable with using a smart phone * Excellent customer service skills * Attention to detail and problem-solving skills * Excellent written and verbal communication skills * Be able to work independently * Must have a clean driving record * Must have clean criminal history * Must provide proof of valid driver's license * Must be able to lift up to 50 lbs * Fast Learner * Fluent in Microsoft Office * Ability to work in stressful fast paced environment * Must be able to multi-task Benefits eligible after 90 days of full-time employment: * Dental insurance * Health insurance * Paid time off * Paid holidays * Vision insurance Schedule: Work Location: In person
Responsibilities
The role involves managing incoming calls and emails while billing and dispatching deliveries using specialized software. The representative is also responsible for monitoring deadlines, assisting drivers, and filing completed paperwork.