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Customer Service Representative | Earn a 21K Signing Bonus at ISTA Solutions Inc
Mandaluyong, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Inbound Calls, Outbound Calls, Email Communication, Payroll Processing, English Verbal Communication, English Written Communication, BPO Operations

Industry

Outsourcing and Offshoring Consulting

Description
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Responsibilities: Handle calls related to payroll concerns through inbound/outbound calls. Sends email/respond to intercom related to payroll concerns Do outbound calls to facilities and nurses if needed. Meet or exceed individual and team targets. At least 6 months of BPO experience in a Voice Account Payroll experience is a PLUS, not required. Excellent verbal and written English skills Willing to work onsite in Shaw Blvd, Mandaluyong Amenable working night shift What can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives
Responsibilities
Handle inbound and outbound calls and emails specifically related to payroll concerns. Coordinate with facilities and nurses while meeting individual and team performance targets.