Customer Service Representative at Eaton USA

Greenwood, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Project Management, Inventory Control, Time Management, Cross-Functional Teams, Microsoft Office Suite, Multitasking, Manufacturing Experience, Operations Experience, Credit Management, Invoicing, Reporting, Meeting Representation, Results Driven, Bachelor's Degree, Engineering, Business

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Creates Customer Status Reports when requested. All employees are expected to comply with the environment, health and safety guidelines Responsible for making sure all orders invoice correctly at the close of the month Responsible for working with credit department to remove credit holds Represent CS in meetings/VSM, project meetings Represent CS in Tier meetings Lead CS tier meetings Bachelor's degree from an accredited institution. Minimum of 2 years experience in a manufacturing/operations environment. No relocation assistance is offered for this position. All candidates must currently reside within 50 miles geographical radius of Greenwood SC be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation. Bachelor's degree in Engineering or Business from an accredited institution. Previous experience managing product commitments to customer expectations, customer invoicing, effective inventory control against product order life cycle and measuring and reporting on time performance. Previous project mgt experience in a manufacturing environment. Proficient in Microsoft office suite (Outlook, Word, Excel, etc.) Proficient time management skills, ability to work within cross-functional teams, able to drive for results independently, and possess strong multitasking skillsets. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Responsibilities

The Customer Service Representative is responsible for creating Customer Status Reports, ensuring accurate invoicing of orders, and collaborating with the credit department to manage credit holds. They also represent the Customer Service team in various meetings and lead tier meetings.