Customer Service Representative at eclara
Germany, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

30 Dec, 26

Salary

50000.0

Posted On

01 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Travel & Tourism

Description

Customer Service Specialist and become the heart of our customer support team.

Tasks

  • You are the central point of contact for our customers' inquiries and ensure they feel well taken care of from registration to the handover of their car.
  • To achieve this, you communicate via phone and email and coordinate with leasing partners, HR departments of our corporate clients, and other service providers.
  • You also support the management and further development of our customer service and are eager to work with automation and AI tools in this context.



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Responsibilities

Customer Service Specialist and become the heart of our customer support team.

Tasks

  • You are the central point of contact for our customers' inquiries and ensure they feel well taken care of from registration to the handover of their car.
  • To achieve this, you communicate via phone and email and coordinate with leasing partners, HR departments of our corporate clients, and other service providers.
  • You also support the management and further development of our customer service and are eager to work with automation and AI tools in this context.



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